Thomas Miller and Co
Company history and profileThomas Miller & Co Ltd is the London operating company of Thomas Miller, a privately owned group of companies providing a full range of insurance and risk management services. Thomas Miller is best known for its management of mutual insurance companies in the international transport sector. Thomas Miller employs 550 staff worldwide. Jobs range across technical insurance related areas, e.g., underwriters and claims handlers, as well as support functions such as HR, Finance, IT and Administration. Turnover has always been low.
With a history back to the 19th Century, Thomas Miller has a long tradition and reputation for service at the heart of the shipping industry. Building on its integrity and solid foundations, it has been steadily and successfully expanding and widening its scope of business, since the mid 1980s. The firm incorporated in 1999, and is now owned by its employee and ex-employee shareholders, with a private internal market to allow shares to be bought and sold.
Values and Approach to employment policyThe company generally employs local and UK staff where possible, but recognises migrant workers can sometimes meet needs for specialist skills and international experience.
Business case/driver for employing non-UK nationalsThomas Miller operates in a range of international markets. There is a real need for employees who are fluent in a range of different languages, e.g., Russian, Japanese, Greek, and Arabic to work with customers in these markets. A large number of employees speak at least two languages.
On occasion there is a need for an experienced individual who has an understanding of a particular international market.
Models and ProcessThomas Miller has a set of policies and procedures to ensure migrant workers are employed legally. HR is responsible for ensuring these policies are carried out. Line management identifies the need for a position that could be filled by a migrant worker.
The processes involved include:
Costs & Risks of Employing Migrant WorkersCosts of employing migrant workers are small in proportion to total recruitment costs and include:
InsightsThomas Miller, by employing migrant workers, is able to recruit the best people with the skills and languages they need to serve their international customers. The diversity of backgrounds also enriches the workplace for the workforce as a whole.
Contact detailsAnke Kroner, Recruitment Manager, Thomas Miller
Tel: 0207 204 2491