The material featured on this site is subject to Crown copyright protection unless otherwise indicated. The Crown copyright protected material (other than the Royal Arms and departmental or agency logos) may be reproduced free of charge in any format or medium provided it is reproduced accurately and not used in a misleading context. Where any of the Crown copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged.
The permission to reproduce Crown protected material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.
For further information on Crown copyright policy and licensing arrangements, see the guidance featured on HMSO's website at: www.hmso.gov.uk/guides.htm
The Home Office encourages users to establish hypertext links to this site.
Back to top
The Home Office reserves the right to gather information relating to site usage. Any information gathered is primarily for internal use to allow us to refine and improve our customer service. Where disclosure of information to a third party is likely we will, where possible, endeavor to ensure that this is clearly indicated .This does not affect your statutory rights.
Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies used by the Home Office contain no personal information about the user, nor does our website elicit or store any information from users other than the Internet Protocol address of the computer used to access the site. Cookies on this site may safely be turned off by users without affecting how pages are displayed.
Back to top
This Act requires that we inform you that your feedback by email may include information about you (this is called 'personal data' in the Act) and that we are a 'data controller' for the purposes of the Act.
We, the Home Office, will process the data about your specific feedback, suggestions, or problem reporting about this website. We will also process data about you for the purposes of making general enquiries to the Home Office which are not related to this Website.
We may disclose this data to any person or organisation for the purposes for which it was collected or where the Act allows disclosure.
As a data subject, you have the right to ask for a copy of the data and to ask for any inaccuracies to be corrected.
Back to top
To work with individuals and communities to build a safe, just and tolerant society enhancing opportunities for all and in which rights and responsibilities go hand in hand, and the protection and security of the public is maintained and enhanced.
To support and mobilise communities so that, through active citizenship, they are able to shape policy and improvement for their locality, overcome nuisance, anti-social behaviour, maintain and enhance social cohesion and enjoy their homes and public spaces peacefully.
To deliver the Department's policies and responsibilities fairly, effectively and efficiently through the most up-to-date project and day-to-day management, the best use of resources and the development of partnership working.
The Secretary of State for the Home Department is responsible for the delivery of this agreement. The agreement sets out the key objectives for the Home Office over the period 2001/2004 which will deliver the outcomes contained in the Home Office Public Service Agreement (PSA), Criminal Justice System PSA and our contribution to other PSAs.
Promoting race equality in public services is a key priority for the Government. The Home Secretary is committed to making equality, particularly race equality for which the Home Office has lead responsibility in the Government, a core issue in mainstream programmes and in all of the services delivered by the Home Office and its agencies. In this SDA we have identified areas where there is a clear race equality dimension.
To read the sections of the SDA, with links to other relevant documents, click on the desired heading below:
- Delivering Key Results - how the Home Office will deliver its PSA targets and other untargeted Objectives.
- Improving Performance - the internal reforms the Home Office is running to sharpen its focus on raising all performance to the level of the best, improve value for money and procurement practice, and tackle fraud.
- Consumer Focus - the ways in which the Home Office will increase its understanding of consumer views, and the accessibility of its services to them.
- Managing People - how the Home Office will take advantage of the impetus of the Civil Service Reform agenda to motivate and modernise its workforce.
- Electronic Government - how the Home Office is making its services available online.
- Policy and Strategy - better policy-making, research and analysis were a strong theme of the Modernising Government White Paper.
If you would like to print the document, we recommend downloading the PDF version:
Service Delivery Agreement for the Home Office
(file size 746kb)
In order to look at the Treasury's Summary of the SDA's, or link to another department's document, click here
. The delivery programmes outlined in the SDA are linked to the efficient use of assets, which will be detailed in the Departmental Investment Strategy, which will be published shortly.
For further information, or to ask any questions, e-mail the Home Office Public Enquiry Team
Back to top
Please note these are independent organisations - the Home Office takes no responsibility for any material that may be represented on these sites.
Back to top